Joy Enterprises Limited (hereinafter referred to as the "Company") through the Chic Beauty Insider website (hereinafter referred to as the "Website")
To provide you with content and services. Pursuant to the following terms, by entering or purchasing products on this website, you acknowledge that you have read,
Understand and agree to be bound by these terms, and the company will decide to change the content of these terms from time to time.
1. Online store
* The pictures of the online store are for reference only, and the color of the product may be slightly different, all are subject to the actual product.
2. Order
* When you place an order, the price of the product is based on the date of the order.
* All product prices on this website are in Hong Kong dollars.
* The system will send an email to your registered email address to confirm that we have received your order. The email does not constitute a delivery time commitment for the item ordered.
* We reserve the right to not accept or cancel an order for any reason at our sole discretion, including but not limited to:
* The product you ordered does not have enough stock;
* Unable to arrange delivery for your region; or
* The price indicated for one or more of the products you ordered has been incorrect due to human or computer error or incorrect pricing information provided by the supplier.
3. Payment
* After you complete the confirmation of order information, the payment process will be processed by Wix payments, an online payment platform, and our company will not record your credit card information in this process.
* The company reserves the right to change the payment method for online shopping at any time without prior notice.
* The products and prices displayed on this website are for reference only, and are subject to changes or changes during actual transactions.
4. Delivery
* Generally, it will be delivered to the delivery address you provided on the order by SF Express within 3-4 working days after the order is accepted.
* If the supply of our products is delayed due to events beyond our control, we will contact you as soon as possible to keep you informed and we will take steps to minimise the impact of the delay , and thereafter we will not be liable for all delays caused by such events, but if there is a risk of significant delay, you may contact us to terminate the contract and receive a refund for any products you have paid for but have not yet received payment.
* All orders must be signed upon receipt. If you fail to sign for the package, SF Express will leave contact information for you to make further arrangements. If you have any questions about package delivery, please contact SF Express.
* In the case of unsuccessful delivery to you, if you do not reschedule the delivery or pick up the product from the SF station, we or SF Express will contact you for the next step, and may charge you for the deposit or delivery. Any subsequent delivery charges.
* Unless you notify otherwise during the ordering process, we will ship your purchase to the address you provided in your order. We will use all reasonable means to deliver the product carefully to the address provided. However, we will not be responsible for any non-delivery or delivery errors caused by incorrect information provided by you.
5. Refunds and Returns
* If you find that the product has the following conditions after receiving the goods, you can request us to return and replace the product. However, all returns or replacement requests must be made within five days of receipt:
1. The product is damaged/incomplete packaging
2. Suspected quality problems
3. Missing or incorrectly delivered products
* You must provide proof of the above requirements for verification, including
1. Present valid evidence to prove that the product in question is purchased at Chic Beauty Insider;
2. And take a picture of the product in question and send it to us via email/whatsapp as evidence.
Once all the above requirements are verified, we will arrange return and replacement of the same product within 3-4 days. If the product is not in stock, we may refund the amount of the product from your payment gateway.
6. Warranty
You agree that you will not:
* Use this website for any unlawful purpose or any purpose prohibited by any applicable law or terms, conditions and notices. You further agree not to infringe, break into, use any of our servers or any of our databases;
* Publish or transmit any unlawful, fraudulent, defamatory, obscene, pornographic, threatening, foul language, offensive content or constitute or instigate illegal acts, resulting in civil liability, or violation of any local, national, international or the laws of other countries, infringe any intellectual property rights, proprietary rights, or violate the rights or confidentiality obligations of others;
* Post or transmit any advertisements or chain letters, etc.;
* Publish, transmit, reproduce or exploit any content obtained through this website in any way for commercial purposes;
* Without our written permission, reproduce, publish, transmit, reproduce or distribute in any way any element of this website itself, or obtain any copyrighted content from this website;
* transmit, attach any program containing computer virus or other harmful or destructive, interfere, destroy or restrict the operation of any computer software, hardware or telecommunication equipment through this website;
* Reproduce, transmit any content protected by intellectual property laws or any other applicable laws;
* Do anything intrusive to others.
7. Privacy Policy Statement
Our company policy
* You are not required to provide any personal information to browse or use this website. When you register to use our services or online content, we collect your personal data so that we can provide you with services. You may refuse to provide us with personal data, but in this case we may not be able to provide you with services. By providing personal data, you agree to our use of your personal data in accordance with this Privacy Policy Statement.
Categories of Personal Data Collected
* The company may require you to provide the following personal information in order to register and manage your services. Without such information, it would not be possible to satisfy your service request. Such information includes (but is not limited to)
(i) Name
(ii) Contact details, including name and telephone number of the contact person, or email address, delivery address, etc.
Use of Personal Data
The personal data we collect from you may be used for the following purposes:
1. To provide you with relevant services;
2. Verify your account identity;
3. To process orders for you and to process payment instructions or collect payments or other requests in connection with the Services;
4. To analyze, verify and/or check your credit, payment and/or status in connection with providing you with the relevant services;
5. To provide you with customer service;
6. Conduct market research, statistical and behavioral analysis;
7. Audit;
8. Disclosure in accordance with applicable laws, rules and regulations;
9. Direct marketing of the products and services of the Company and related companies.
data preservation
* When you conduct business with us, we will keep your online transaction records for audit purposes. It is our general policy to keep such data for a reasonable period of time. We do not provide facilities for you to delete the personal data we hold online.
Access and Correction of Information
* If you wish to access and/or correct personally identifiable information you have provided to us online, please contact us at chicbeautyinsider@gmail.com.
Information disclosure
* All personal data you provide to us will be properly stored on the website and only accessible to authorized persons.
Scope of application
* This Privacy Policy Statement only applies to our website. Our web pages may contain links to other web sites and web pages. Whenever you activate any of these online sites, such as clicking on any advertiser's online section, you have left our site; and any personal data or any other The information is not under the control of the company at all. You are solely responsible for browsing or using other websites at your own risk.